An update on the alumni email service.

In recent years, alumni have had the benefit of continued access to their university email address. Last year, in response to the Covid-19 pandemic, updates were made to the university’s IT systems in order to facilitate online teaching, learning and collaboration. These updates also meant essential changes were made to how alumni accessed their Royal Holloway email accounts.

We are continuing to develop our systems and are working to keep these safe from the increasing threat of cyber attacks. As part of an on-going review, we are looking to ensure that email services remains secure for all users and do not allow cyber criminals to compromise teaching and learning. We want to make alumni who use the service aware that alumni email accounts are included in the scope of this review.

We know that changes and disruptions to this email service can cause inconvenience for our alumni. The review of the service is in its initial stages and, at present, no decisions about possible future changes have been made. A further update will be shared in the New Year as the review progresses. If you have any questions at this stage please contact alumni@royalholloway.ac.uk.